End User License Agreement (EULA)

1. Introduction and Acknowledgement

Welcome to CTLST Labs. This End User License Agreement (“Agreement”) is a legal contract between you (the “User”) and CTLST Labs, an entity based in Ontario, Canada (“Licensor,” “we,” or “us”).

2. Scope of License

We grant you a personal, non-exclusive, non-transferable, and revocable license to use the Licensed Application on any Apple-branded products that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.

3. Our Philosophy and Code of Conduct

True power is controlled and intentional. To maintain a grounded and safe environment:

• Quiet Confidence: All users (athletes and coaches) must interact with respect. We have a zero-tolerance policy for bullying, harassment, or “mean-spirited” behavior.
• The Coach-Athlete Relationship: If you connect with a coach via an invite link, you consent to sharing your performance assessment scores (1-7) and your identified strengths and growth areas with that coach. CTLST Labs is the platform provider; we are not responsible for the independent coaching advice or conduct of third-party coaches.

4. Important Health Disclaimer (Not Therapy)

CTLST Labs is a tool for mental performance training.

• Not Medical Advice: The Licensed Application does not provide medical, clinical, or psychological advice. It is not a substitute for professional mental health counseling or medical treatment.
• Emergency Use: If you are experiencing a mental health crisis, please contact local emergency services or a qualified healthcare provider immediately.

5. Maintenance and Support

CTLST Labs is solely responsible for providing any maintenance and support services for the Licensed Application. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

6. Warranty and Refunds

CTLST Labs is provided on an “as is” basis. In the event of any failure of the Licensed Application to conform to any applicable warranty (express or implied), you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application.

7. Product Claims and Intellectual Property

• Claims: CTLST Labs, not Apple, is responsible for addressing any claims relating to the Licensed Application, including product liability, legal/regulatory compliance, or consumer protection claims.
• Intellectual Property Rights: In the event of any third-party claim that the Licensed Application or your possession and use of it infringes a third party's intellectual property rights, CTLST Labs (and not Apple) will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

8. Legal Compliance (Export Control)

You represent and warrant that:

1. You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
2. You are not listed on any U.S. Government list of prohibited or restricted parties.

9. Third-Party Beneficiary

You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this Agreement. Upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary.

10. Governing Law

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada.

11. Contact Information

For questions, complaints, or claims, please contact: