Support

Managing Your Account

Your journey is yours to define. If you decide to step away from the path, we make it simple to take your data with you.

Delete Your Account

To request deletion of your CTLST Labs account and all associated data, enter the email address associated with your account below.

What Happens Next?

• Processing: We will verify your identity and process your deletion request within 48 hours.
• Permanent Removal: Your email, assessment scores, training progress, and connection to your coach will be permanently erased from our servers.
• Confirmation: You will receive an email confirming your account has been deleted.

Need Assistance?

If you are unable to access the app or have questions about your data, our team is here to help with a steady hand.